Ordering and pick up
Q: Do I have to become a member?
A: No, there is no obligation to become a member to purchase Goodness Cooks food, just order any week that you like! However if you would like to support us in our sustainability drive, you can become an member of the Eco-Program by paying a one time $50 fee. Your food will then be packaged in glass jars that you return each week so we can sanitize and reuse them the following week.
Q: Do you offer gift certificates?
A: Yes. Go to the Shop Weekly Menu page and scroll all the way to the bottom to purchase gift certificates for friends and family. Simply choose the amount and add to cart, and an email will be sent to the recipient with the gift card.
Q: What if I place an order but then I need to cancel it?
A: Your order can be canceled up until the online menu closes at 10pm on Sunday evening. Please email us at firstname.lastname@example.org to make any cancellations and we will give you a full refund.
Q: Should I wash the glass jars before returning them?
A: Yes, please and remember to return the lids also. Thank you!
Q: What are your pick-up hours?
A: Our pick-up hours are from 5:00-6:30pm on Tuesdays at Blue Dogwood Public Market at 306 W Franklin St in downtown Chapel Hill. It’s a good idea to set a reminder on your phone that day to be sure to pick up your order, but we will also be sending an email to those that ordered ahead of time with instructions.
Q: Are you able to accommodate individual food requests?
A: Our food is mostly organic, always gluten free and dairy-free (unless otherwise indicated). Most of our dishes each week are also vegetarian and vegan. We will always label the ingredients used in each dish. At this time we are unable to accommodate individual requests.
Q: How long does your food last? Can it be frozen and how do I reheat it?
A: Most items are safe to eat within 7 days of pick-up as long as they are kept in a properly working refrigerator. Any item can be frozen in our plastic deli containers or in your own in a freezer-safe container. We provide instructions next to each menu item on how to reheat the food that you purchase.
Q: What will a weekly menu look like?
A: Every week we will offer a meat dish, two vegetable side dishes, a soup, a snack or a condiment and a gluten free dessert item.
If you have more questions, please do not hesitate reaching out to us at email@example.com.