Just enter your name and email to get our menu delivered fresh to you each week

    Frequently Asked Questions

    Ordering and pick-up/delivery

    Q: Do I have to get a subscription or become an Eco Member to enjoy Goodness Cooks?

    A: No, we don’t offer subscriptions and there is no obligation to become an Eco Member. Just order any week that you like!

    Q: What if I place an order but then I need to cancel it?

    A: Your order can be canceled up until the online menu closes at 10am on Sunday evening. Please email us at to make any cancellations and we will give you a full refund.

    Q: What are your pick-up and delivery hours?

    A: Our pick-up hours are from 5:00-6:30pm on Tuesdays at Blue Dogwood Public Market at 306 W Franklin St in downtown Chapel Hill. It’s a good idea to set a reminder on your phone that day to be sure to pick up your order, but we will also be sending an email to those that ordered ahead of time with instructions. Deliveries will arrive between 2:30-5:00pm on Tuesdays.

    Our Food

    Q: Are you able to accommodate individual food requests (i.e. exclusions or substitutions)?

    A: As a general rule, we are unable to accommodate individual requests as we make a large quantity of unique orders each week with many variables to account for as it is. However, please reach out with your request and we can see if it is an easy one for us to handle.

    Q: How long does your food last? Can it be frozen and how do I reheat it?

    A: Most items are safe to eat within 7 days as long as they are kept in a properly working refrigerator. However, most of our salads are best when eaten within 2-3 days. Any item can be frozen in our plastic deli containers or in your own freezer-safe container. We provide instructions next to each menu item on how to reheat the food that you purchase.

    Q: What will a weekly menu look like?

    A: Every week we will offer a main meat entree, a cooked vegetable side, a salad, three soups or stews, a snack or a condiment, a couple gluten free dessert items, and multiple beverages.

    The Eco Member Program

    Q: How do I become an Eco Member?

    A: The one-time Eco Member fee is at the bottom of the Shop Menu page. Simply add-to-cart when you place an order and you’ll get your food in glass from then on.

    Q: Should I wash the glass jars before returning them?

    A: Yes, please and remember to return them with the lids on. Bring your cleaned jars with you at pick-up or leave them out for the delivery driver. Thank you!

    Q: Do I need to bring my jars back even if I don’t order that week?

    A: We don’t ask that you return your jars if you don’t place an order that week. However, if you go many weeks between orders, please try and bring them by on a Tuesday or email/text us for a good time to bring them by. (Fridays are generally good!)


    Q: How does the GC Referral Program work?

    A: You must be logged in to get your referral code. Once logged in, you can find your code on your account information page (click on your name at the top) or simply click on the Referral Program button on the bottom right of the Shop Menu page. When someone you share it with uses the link to head to our website and order, you’ll receive an email with a $25 off coupon code. The person you referred will get 20% off their first order.

    Q: Do you offer gift certificates?

    A: Yes, please click on the Gift Cards header to purchase a digital gift card. Simply follow the prompts when entering gift card information and add to cart and the recipient will be emailed the gift card at the time of your choosing.

    If you have more questions, please do not hesitate reaching out to us at